Frequently Asked Questions (FAQ’s)

Get answers to frequently asked questions and feel confident when starting a new project with us. If you still dont find the answers you are looking for, contact us and we will be glad to help out!

3D Printing

How much does 3D printing cost?

3D printing costs can range widely depending on the process, material, part size as well as many other factors. The best way to know how much your part will cost is to upload to our Auto-Quoter and get a quote in minutes. For first time customers, you will also enjoy a 20% off coupon code sent to you in your welcome email once registering.

Are file uploads secure?

All files uploaded to our Auto-Quoter are encrypted before transferring or storage. For more information, see your terms and conditions and privacy policies. If you require an NDA for your project, you can fill out a request here.

I don't know what material to choose?

It is important to choose the right material for your 3D print. You can review the materials we offer here. Highlighted properties can help you make the best decision. If you have any questions, don't hesitate to reach out.

How fast can you make parts?

Generally, most parts finish production within 3-5 business days with expedited in as quick as one business day. The exact lead time for your order depends on various factors such as size, complexity, quantity, etc.

I am shown 3 options,what do they mean?

Aligning with our brand ethos, we work to make ordering a 3D print Simple. With 3 optimized print profiles and personalized quotes for each, you can choose what works best for your project.

What are the max dimensions you can print?

Depending on the process and material, our Auto-Quoter can support parts up to 360mm x 360mm x 360mm (~14”x14”x14”). If you have parts that are larger, reach out and we can help you with a manual quote.

Are parts made in the USA?

Yes, all orders are produced in USA!

Do you offer quantity discounts?

Yes, we offer discounts based on individual part quantities. The exact amount depends on your project and will be shown in your estimate.

What file types can you quote?

Our Auto-Quoter can help instantly quote .STL, .STEP, .STP, .3MF, and .AMF. For other file types, feel free to reach out with a manual quote and we will do our best to assist you.

I Need just 1 part, can I still place an order?

Yes, we have no minimum order quantity (MOQ) and are happy to help you with a one-off project! You can upload your 3D model to our Auto-Quoter to get a quote and place your order in minutes.

CAD Design

Why do I need a 3D model?

A 3D model is essential for 3D printing because it helps generate the machine tool-paths and provides an accurate quote for your part. Don’t have a model yet? No problem! Reach out to us, and we’ll help you create one.

I don't have a 3d model, can you make it from a sketch?

Yes! Sketches are a great way to get your idea set. We recommend sketching your idea in a few orientations where you can add the most defining measurements of the part. This helps us understand your model and give you a more accurate quote.

I don't know what material to choose?

Absolutely! Sketches are a great starting point. We recommend providing sketches from different angles and including key measurements to help us better understand your design and provide an accurate quote.

I want to recreate a physical or damaged part I have. Can you do that?

Depending on the shape, size, and condition of the part, we can often recreate it. We’ve even successfully rebuilt automotive fascia plates from as little as 40% of the original part.

How much does it cost to get a CAD generated?

The cost per CAD project depends on the specific requirements. All new projects have a $200 minimum. We don't charge by the hour, so the quote you get is what you will pay. If it takes longer than expected, that's on us.

Do I own my model once generated?

Yes, once your model is generated, you will own it.

Do you offer 3D Scanning?

We offer a few types of 3d scanning based on your surface color and texture.

Can you edit existing 3D models?

We are able to help modify existing 3D Models provided in .STEP, .STP, and .OBJ,file formats. STEP Formats AP242, AP204, and AP214 are all accepted. Get a quote by filling out the request here:

Do you offer Design for Manufacturing (DFM) services?

Yes, it is one of our most popular CAD services and is primarily offered for Additive Manufacturing to improve cost effecivenes, quality, and printability. Some models require DFM optimization before they can be effectively quoted for 3D Printing.

How fast can you make my model?

Most of our CAD quotes come with a standard and expedited build option. Depending on the project, we can draft the models in as quick as 1 business day.

Do you provide engineering drawings?

Our new projects include a basic reference drawing for free to help you review the design. If you require a production-ready drawing, which may be required for processes such as Injection Molding, we charge a standard $150 per part drafted.

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